Client Testimonials

  • Eric was very knowledgeable and confident and I feel he did thorough research to get my mother approved for ALTCS. He was also excellent at returning calls and answering questions.

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  • Sharon York was excellent in helping with the case.  Excellent assistant!

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  • I was very happy with the results and also that they were able to include my daughter in their responses. Thank you all very much!

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  • Everyone was very pleasant to speak to. All my questions were answered immediately. I was very pleased to work with Sharon York. She was great. Thank you!

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  • Special thanks to Jill Preston. Gina and Sharon were very cooperative as well. The staff at JacksonWhite were very helpful.

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  • Absolutely the best Law Firm. Since 2007 I have had family planning. This firm does what it says. It's an investment in our life. Different from many firms where at times it seems you don't get the right advice. This firm handled our parents needs. It works. Special thanks to the team.

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  • I appreciated everyone being so accessible and explaining things patiently. A stressful process overall, but I couldn't have done it without the JacksonWhite team!

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  • I was very pleased with everyone I came in contact with, including Tyler White. They were all very efficient and professional as well as personable and I couldn't have done it without their help. I would definitely use them again, if needed.

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  • Very happy, positive experience!

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  • I want JacksonWhite to know how much I appreciate all the help they have given me.  Each time I think I won't need their help any more, something comes up and I have to call Jill Preston and she always come to my rescue.  Three times I've needed the JacksonWhite firm for some legal problem and they've been there to help me.  I would highly recommend this firm to any older person to help with legal problems.  A special thanks to Jill Preston.  Thanks again for your help!

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  • I was very happy with the speed and attention given to my situation. My mom's case worker referred me. You were a life saver - literally.

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  • Everyone I dealt with was friendly and professional. My case was settled in record time.

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  • Thanks a million times, JacksonWhite!

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  • I could have never navigated this situation without the team at JacksonWhite. Everyone there worked together and with me. They held my hand every step of the way. They went above and beyond and were never too busy for any of my questions or issues. They made working on this project from out of state possible.

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  • Very responsive and professional. What a law firm should be! Thanks!

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  • You folks were always kind and professional despite my confusion about the process.  Couldn't have done this without you. - Thanks

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  • I was referred to Jackson White Law by the skilled Nursing rehab facility where she was admitted after nearly dying with a severe condition at a Scottsdale Hospital ICU. I did not know about Elder Law practice nor the ALTCS program part of state Medicaid for those needing a long term care solution and without having other coverage. Right from the start Both Daniel Nunez in their social services dept. and my assigned attorney Eric Macdonald made me feel secure in my decision to retain their services. My wife's legal case was very complicated and the state threw us many curves during the nearly 8 month application and review processes. Eric's assistant Alexa Lawrence did a heroic job of leading me through the navigation process and ensuring all the documentation I needed to provide was correct, timely and in order. We were successful after complicated negotiations lead by Eric and now my wife has long term care benefits. We could NEVER have done this on our own without Eric's team leading for our advocacy. Highly recommended!! If I need an attorney for other matters I will certainly talk with Jackson White 1st.

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  • They did a wonderful job. I enjoyed everyone that I worked with at JacksonWhite.  Especially Gina, she worked awfully hard and I appreciate everything she did. 

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  • I just want to thank you for all your help as I'm going through this process to get my dad care through ALTCS. You always answered my calls and had an answer for me so I knew what to do next. I'm so grateful!

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  • Sharon York was very helpful to me - she guided me through some very tough situations.

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  • Very satisfied!

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  • I don't think I could have made it through this ordeal without Sharon York.

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  • It has been my privilege to have the opportunity to work with Jill Preston and Melissa Henak who represent the JacksonWhite law firm. Both of these exceptional ladies have given their time and effort in assisting patients and families with their questions/concerns regarding the ALTCS process. I have always been able to call upon their expertise when encountering someone needing help and they have been eager to offer assistance. Their willingness to help facilitate the application process has made all the difference. I commend both Jill and Melissa along with the Jackson-While law firm and will keep them in high regard. Thank you for all you do!

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  • I was highly impressed with Sharon York who was very helpful, professional, but always easy to talk to and to understand.

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  • Whenever I didn't understand something I called and was given the answers I needed for me to proceed with my problem.

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  • Just a short note to especially thank Jill Preston and Jenna Roelle for the outstanding service and professional handling in helping us establish a Income-Only Trust to qualify our Mother for ALTCS.  JacksonWhite could not have been a better choice and the fees were very reasonable for the guidance and support provided establishing the account. 

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  • I read through the testimonials on the Jackson White web site. While these testimonials are not bad, they do not really do sufficient justice to the excellent work which Jackson White does in the ALTCS area.  Taking care of a family member with a progressive chronic illness and doing it the right way is a monumental undertaking. Speaking from personal experience, I am happy to say that the fee which we paid to Jackson White was one of the best investments we ever made.  More importantly, I do not know how we would have survived without doing this with them.

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  • You are such a valuable asset to us, I have recommended you to several friends with elderly parents. 

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  • Very professional and well thought of throughout the community. Even worked with bank and kept me informed as process progressed. Satisfied!

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  • My family and I can't thank you enough for all your help and support who helped us taking care of all mom's needs and legal matters. I have already recommended you to several people.

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  • As I have said too many times, there is no way I could have done it without you. On occasion, people with elderly parents asked how I handled everything. I told them I didn't; I told them a bunch of people at JacksonWhite were holding my hand all the way. Please pass on my sincere thanks to the team.

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  • Eric Macdonald was outstanding during the five months it took to get the ALTCS approval. I wish I had known about JacksonWhite when I initially applied. Eric added the additional bonus of long-term planning we had not considered for our unique family situation.

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  • I want to thank everyone at JacksonWhite for their help, support and kindness. I know it’s your job, but you all went that extra mile, beginning with my first call to JacksonWhite to last week and we dealt with many of you over the last two years plus. The ALTCS application process alone was intimidating and confusing. I doubt that even with my work experience, I would have made it through the ALTCS application and on-going by myself. I’m indebted to you all.

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  • Many Thanks

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  • Jackson White did a very good job with our family. They restored my faith in the law profession. 

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  • Everyone was very helpful and pleasant to work with. 

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  • Fantastic group of very knowledgeable people. Tell everybody they did a great!!! job.

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  • Sharon York is awesome! Couldn't have gotten through it without her.

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  • Darbie Lastra is a real gem. She took the time to explain everything and was there every step of the way helping me with every aspect of the case. She is a keeper!

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  • I am very grateful for your services. So thankful you were recommended to us. I could never imaging doing what you all did on my own. Thank you!

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  • Overall a good process in assisting with Elder Care. Thank you. 

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  • You were wonderful and easy to work with. Thank you.

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  • Sharon York was great. Always got back to me in a timely manner. 

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  • Everyone was wonderful. Sondra was exceptional, detailed and a true caring professional! She is an awesome communicator!

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  • Please send our thanks to all your crew for their help. I have been very pleased with the responses and effort everyone has given me. I have and will continue to recommend your firm. Thank you!

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  • I so appreciated the help given to my brother and I from JacksonWhite - so prompt and professional and friendly and kind. I would not hesitate to refer others to your office or come to you for help again.

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  • For the past few years I have had the privilege of working with Sharon York on behalf of my in-laws.  Each year Sharon demonstrated her professionalism with extreme respect for the “aged,” communicating in a most courteous and helpful manner at all times. In fact, were it not for Sharon, I am sure that the state requirements would have been a very difficult task to complete, yet this is something she handled with ease and grace and I commend her highly for it. There is no doubt in my mind that I will (and have) recommended persons in need of these services to contact your office and particularly to request the assistance of Sharon York.  On behalf of my family I wish to thank you for the excellent service your office and particularly Sharon provided.

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  • Ryan Hodges and all the JacksonWhite staff were wonderful to work with.

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  • We appreciate all you did for mother and for us. It was a pleasure working with you.

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  • I loved working with Ms. Lopez. She was wonderful and very sympathetic to my needs.

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  • My faith in attorneys is restored.

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